8-week live cohort Β· Founding intake open

Managing Ecommerce With AI

Learn how to use AI to scale content, SEO, merchandising, customer service, analytics and operations β€” without hiring a bigger team.

Built by an ecommerce operator, analytics leader and AI practitioner.

Experience across brands including

Expedia Hotels.com Trainline Hastings Insurance Skyscanner radio-controlled.co.uk

The reality

Ecommerce teams are drowning in manual work

More products, more content, more customer questions, more tools β€” and never enough time for the work that actually grows revenue.

βœ•
Too many products to manage

Descriptions, attributes, images and pricing across hundreds or thousands of SKUs.

βœ•
Too much content to create

Category copy, blog posts, SEO briefs, email and social β€” all competing for the same hours.

βœ•
Too many customer questions

The same pre-sales and WISMO questions, answered manually, all day, every day.

βœ•
Too many manual processes

Stock updates, supplier checks, reporting and merchandising done by hand and copy-paste.

βœ•
Too little time for growth

The strategic work β€” CRO, expansion, new channels β€” keeps slipping to "next quarter".

βœ•
Agencies and tools are expensive

Retainers and SaaS stacks add up fast, and you still carry the operational load.

The shift

From manual management to an AI operating system

This isn't "use ChatGPT for product descriptions". It's rebuilding how the whole store runs β€” with AI as the operating layer underneath every workflow.

Before Β· Manual ecommerce management

Everything runs on your hours

  • One person, one task, one tab at a time
  • Content and SEO bottlenecked on writers
  • Customer service inbox never empties
  • Reporting cobbled together by hand each week
  • Growth ideas stuck behind operational firefighting
  • Headcount is the only way to scale output
β†’

After Β· AI-assisted operating system

Systems do the repetitive work

  • Reusable AI workflows, not one-off prompts
  • Content and SEO produced at scale, on-brand
  • A customer-service assistant that deflects volume
  • Analytics on demand, in plain English
  • Supplier and stock monitoring running in the background
  • Output scales without scaling the team

AI as an operating layer β€” not another tool

AI Operating LayerPrompts Β· workflows Β· agents Β· your data
πŸ›οΈMerchandisingDescriptions, attributes, CRO
πŸ”Content & SEOBriefs, copy, internal links
πŸ’¬Customer ServiceAssistants & deflection
πŸ“ŠAnalytics & OpsReporting, suppliers, stock

The curriculum

What you'll learn

Eight practical capabilities you can apply to your store the same week you learn them.

🧭

AI strategy for ecommerce

Map where AI actually moves revenue and removes cost β€” and where it doesn't.

πŸ”

Content & SEO systems

Produce category, product and blog content at scale without publishing garbage.

πŸ’¬

Customer service automation

Deflect repetitive tickets with assistants that don't sound like robots.

πŸ›οΈ

Merchandising & CRO

Use AI for product data, on-site search, recommendations and experiment ideas.

πŸ“Š

Analytics & decision making

Interrogate GA4 and store data in plain English and get to decisions faster.

πŸ“¦

Inventory & supplier workflows

Automate supplier checks, stock monitoring and purchasing busywork.

πŸ€–

AI agents

Move from prompts to agents that complete multi-step ecommerce tasks for you.

πŸ—ΊοΈ

90-day AI roadmap

Leave with a sequenced plan to roll AI through your operation safely.

8 weeks, live

The week-by-week syllabus

One live session a week, each ending with something you've actually built for your own store.

Week1

AI Strategy for Ecommerce

Build your AI opportunity map: where the revenue and time savings really are for your store.

Week2

Content and SEO Systems

Repeatable workflows for product, category and blog content that ranks and converts.

Week3

Customer Service and Operations

Stand up an AI service assistant and automate the operational busywork around it.

Week4

Merchandising and Conversion

AI for product data, search, recommendations and a continuous CRO test pipeline.

Week5

Analytics and Decision Making

Turn your store and GA4 data into answers and decisions using AI analytics prompts.

Week6

Supply Chain and Inventory

Supplier monitoring, price/stock tracking and purchasing workflows that run themselves.

Week7

AI Agents for Ecommerce

Design and ship your first agent β€” a multi-step task done end-to-end without you.

Week8

AI Roadmap and Implementation Plan

Consolidate everything into a 90-day roadmap to roll out across your business.

Who it's for

Built for operators, not theorists

If you run, manage or market an ecommerce business and want practical AI you can ship, this is for you.

πŸš€

Ecommerce founders

Do more with the team you have and protect your margin while you grow.

🎯

Ecommerce managers

Take repetitive work off your plate and your team's and reclaim time for growth.

πŸ“£

Marketing managers

Scale content, SEO and lifecycle output without scaling the marketing budget.

πŸ‘₯

Small teams

Punch far above your headcount by turning AI into your operating layer.

🏒

Agencies

Productise AI delivery for clients and run more accounts with the same people.

πŸ› οΈ

Practical operators

People who want working systems and real ROI β€” not AI hype and theory.

OP

Olly Paton

Ecommerce operator Β· Analytics leader Β· AI practitioner

  • 20+ yrs in digital performance & experimentation
  • Operator of a live ecommerce business
  • Speaker at Speero's Experimentation Circus
  • Creator of Conversion Workers & Conform

Who's teaching this

Olly Paton has spent over 20 years helping companies improve digital performance, analytics and experimentation. He has worked with brands including Expedia, Hotels.com, Trainline, Hastings Insurance and Skyscanner.

He also runs radio-controlled.co.uk, an ecommerce business where he uses AI across content, SEO, product management, supplier workflows, analytics and automation β€” the exact systems this programme teaches, running in a real store every day.

Olly has spoken at Speero's Experimentation Circus about AI and experimentation, and is the creator of Conversion Workers and Conform.

Expedia Hotels.com Trainline Hastings Insurance Skyscanner

What you walk away with

Programme outcomes

By the end of the eight weeks, you'll have built β€” not just learned about β€” the following.

🧭

An AI opportunity map

Prioritised list of where AI moves the needle in your specific store.

✍️

AI content workflows

Repeatable systems for product, category and blog content at scale.

πŸ’¬

A customer service assistant

A working assistant that deflects your most common tickets.

πŸ§ͺ

A CRO roadmap

A prioritised experiment pipeline powered by AI-generated hypotheses.

πŸ“Š

AI analytics prompts

A prompt library to interrogate your data and reach decisions faster.

πŸ“¦

Supplier monitoring workflows

Automated price, stock and supplier-change monitoring.

πŸ€–

First ecommerce agent concept

A designed (and started) agent for a real multi-step task.

πŸ—ΊοΈ

A 90-day implementation roadmap

A sequenced plan to roll AI through your business with confidence.

Founding cohort

Join the first intake

The founding cohort gets the most access, the lowest price it will ever be, and direct input into the curriculum.

β˜… Founding cohort Β· limited spaces

Managing Ecommerce With AI

Founding member access Β· lifetime content included

Β£297 Β£497 Founding member price Β· or 2 Γ— Β£149
  • Founding member spaces strictly limited
  • Β£297 founding price locked in for life β€” full price is Β£497
  • Direct access to Olly throughout
  • All content and recordings included
  • Templates and prompt libraries included
  • Practical implementation focus, not theory
Join the waitlist Book a strategy call

Waitlist members get first access to spaces and founding pricing.

Join the waitlist

Get first access to the first cohort

Tell us a little about your store. Waitlist members hear first when founding spaces and pricing open.

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Prefer to talk first?

Scale ecommerce revenue without scaling headcount

Book a strategy call and we'll talk through where AI could remove the most work and add the most revenue in your store β€” cohort or not.

Also at the Academy: From CRO to Experimentation Platform β†’